tag:blogger.com,1999:blog-29960678.post4720246880450989171..comments2023-06-30T03:56:55.851+12:00Comments on Miki Szikszai: Black & White - a customer-centred mobile operator in NZ?Miki Szikszaihttp://www.blogger.com/profile/05535950639673551532noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-29960678.post-37871267779720567542008-09-11T10:04:00.000+12:002008-09-11T10:04:00.000+12:00Thanks for the blogs and comments it is great to s...Thanks for the blogs and comments it is great to see how interested people are in a truly new mobile player. It is clearly a busy time for us at Black + White, we are all working hard and pulling some late nights. In light of all your interest I just want to take a minute to let you know that we are already listening to what you have to say and will continue to do so. <BR/><BR/>On recent comments concerning thick and thin MVNOs, I am not sure if there is an agreed definition but I can say that as a new mobile company we have complete flexibility concerning price, packaging, terms, service, distribution, processes, target audience and mobile range. Quite obviously we do have a cost base and we have to cover it one way or another. Exactly how we navigate through dealing with the things NZ loathes about mobile and what is currently well received is why we are running the beta. We will then evolve based on the Black + White members feedback, therefore nothing is set in stone despite any speculation. <BR/><BR/>For the benefit of those of you who don’t know me I am eternally impatient and dissatisfied. So, do I wish we had a lower cost base right now to help us pass more savings onto Black + White members, yes. However I am not content with just wishing this and I already sound like a broken record with those who count in reducing that cost base (we all know who we are talking about). It is worth noting we have already had some serious cost reduction before we even had the first Black + White SIM card in a mobile.<BR/><BR/>I don’t see a whole lot of point in publicly whining it doesn’t appear to have worked for others to date. So we’ll try something new and get our sleeves rolled up do some work and start a ground swell of action.<BR/><BR/>Therefore in my opinion the best way we can move the market is to be totally committed to mobile and have a good sized Black + White membership who keep telling us how we are doing. This will strengthen our voice and allow us to challenge the status quo. <BR/><BR/>“So are you coming with us?” Go on, “Make the most of Now!” Really, “Now’s Good”……. Perhaps we’ll just say something like, “Join Us” and reduce the cost base by deleting the ad agency costs!Anonymousnoreply@blogger.com