As a proponent of customer-centred design I am always interested in ways for customers / audiences to get closer to the developer of the product, service or content.
Gripnostril pointed me to this today which talks about how some large corporates are finding ways to more directly engage with their customers. Dell and Starbucks are held up as the examples of how this is done well.
What I really liked about this was that it linked to a nice site called uservoice. It's a site where users can add and vote on suggestions. Naturally they use it themselves - instant engagement.
I want to know what you want to hear about in this blog. I've added a feedback tab on the left hand side of the template - suggest away!
Any suggestions for lightweight tools other than paint for adding red ovals to jpgs gratefully received.
TIP: if you are using blogger the script doesn't quite work - replace the '=' sign in the the 'color' reference with a ':' and it should be all good.